Conyers, GA · Transitional House
(470) 256-2664·Crisis? 988 · 211
Confidentiality & Compliance

Privacy Policy

How Faith Fulfillment Center collects, uses, safeguards, and honors the confidentiality of participant, volunteer, and donor information.

Overview & Commitment to Privacy

Faith Fulfillment Center (“we,” “our,” or “the Center”) is a faith-based transitional housing program operating in Conyers, Georgia. We serve families and individuals experiencing housing instability by providing a safe residence, three daily meals, case management, life-skills development, and spiritual encouragement.

Protecting the privacy and dignity of every person we serve is foundational to our mission. This Privacy Policy describes what information we collect, how we use it, how we safeguard it, and the rights you have over your personal information. We align our practices with recognized homelessness-services standards, including the confidentiality expectations of the Homeless Management Information System (HMIS) and applicable federal regulations.

Information We Collect

We collect only the information reasonably necessary to operate our programs:

  • Intake & housing applicants: name, contact details, household composition, housing history, and consent information you voluntarily provide on our intake application.
  • Program participants: program progress notes, milestones, and service referrals necessary for case management.
  • Volunteers & partners: name, contact details, areas of interest, and availability.
  • Donors: name, contact details, and gift records necessary for acknowledgment and financial reporting.
  • Website visitors: standard technical information (analytics, cookies) and any information you submit through our forms.

We do not knowingly collect sensitive health, behavioral-health, or detailed case-management records through this website. Such records, when required, are handled through separate, authorized, confidential channels.

How We Use Your Information

  • To assess eligibility and coordinate housing intake and placement.
  • To provide case management, referrals, and program services.
  • To communicate with you about your application, program updates, and events.
  • To process and acknowledge donations and volunteer involvement.
  • To share aggregate, de-identified program outcomes with funders, foundations, and community partners to demonstrate impact and secure funding.
  • To comply with legal, grant, and reporting requirements.

Participant Record Confidentiality (HMIS-Aligned)

Participant and case-management records are treated as confidential. We do not disclose participant names, identities, or detailed case information to outside parties without your prior written authorization, except where required by law, grant agreement, or to protect health and safety.

Where our program participates in coordinated entry or HMIS data-sharing, those records are governed by the HMIS Data & Technical Standards and applicable consent. Sensitive case notes are never displayed in our public community feeds or shared member directories.

Data Sharing & Funder Reporting

To satisfy grant and foundation reporting requirements, we may share de-identified or aggregate data (for example, number of households served, meals provided, or outcomes achieved). We do not sell, rent, or trade personal information, and we share personally identifiable information with third parties only with your consent or where legally required.

Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, or disclosure. Access to participant records is restricted to authorized staff and volunteers who have completed confidentiality training. Records are retained only as long as necessary for program, legal, and grant purposes, and then securely destroyed.

Your Rights

  • Request access to or a copy of the personal information we hold about you.
  • Request correction of inaccurate information.
  • Withdraw consent for contact or information sharing (where applicable).
  • Ask questions about how your information is used.

To exercise any of these rights, contact our Privacy Officer using the details in Section 12.

Minors' Information

Where a household includes minor children, information about those children is collected and managed through the parent or guardian’s enrollment and consent. We do not knowingly collect personal information directly from children through this website.

Cookies & Website Analytics

Our website uses cookies and standard analytics to understand site usage and improve the visitor experience. We do not use this information to identify individual visitors personally. You can control cookies through your browser settings.

Non-Discrimination Notice

In accordance with the Fair Housing Act, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and applicable U.S. Department of Housing and Urban Development (HUD) requirements, Faith Fulfillment Center does not discriminate on the basis of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, disability, age, or any other protected class in the admission or treatment of program participants.

Privacy Contact, Grievance & Changes

Questions about this Privacy Policy or a privacy concern may be directed to our Privacy Officer:

Faith Fulfillment Center — Privacy Officer
(470) 256-2664
faithfulfulfillmentcenter@gmail.com
1659 Centennial Olympic Pkwy, Conyers, GA 30013

A formal grievance procedure is available to any participant or applicant who believes their privacy rights have been violated. We will acknowledge concerns promptly and work toward a fair resolution.

Last updated: November 2026. This policy may be updated; the effective date above reflects the most recent revision.

Note for organizational confirmation: This policy is provided as a working draft for review. Before publication, confirm the organization’s legal name, tax-exempt (501(c)(3)) status and EIN, any HMIS participation, the designated Privacy Officer, and the grievance procedure with Faith Fulfillment Center leadership.